The registration to the activities, visits and events organized by the OPEN HOUSE MÁLAGA festival represents the acceptance of the following conditions and implies that the USER:

• You have read, understand and comprehend the above.
• Is a person with sufficient capacity to contract.
• Assumes all obligations set forth herein.

These Conditions may be modified at any time. It is the responsibility of the USER to read them periodically, since those in force at the time of registration will be applicable.

Contracts shall not be subject to any formality with the exception of the cases expressly indicated in the Civil and Commercial Codes and in this or other special laws.

These Conditions shall be valid for an indefinite period of time and shall be applicable to all contracts made through the PROVIDER's website.

The PROVIDER informs that the business is responsible and aware of the current legislation of the countries to which it offers its services and reserves the right to unilaterally modify these Conditions, without affecting the goods or promotions that were contracted prior to the modification.

Identity of the contracting parties

On the one hand, the provider of the services contracted by the USER is OPEN HOUSE MÁLAGA, hereinafter, the PROVIDER, with registered office at Avda. de la Industria 13, 28108, Alcobendas (Madrid), CIF: G05433412 and with e-mail address for customer service / USER hola@openhousemalaga.org.

And on the other hand, the USER, registered by means of a name, a telephone number and an email address, as well as a DNI/Passport or NIE when required for security reasons, over which he/she has full responsibility for the use and custody, and is responsible for the veracity of the personal data provided to OPEN HOUSE MÁLAGA.

Object of the contract

The purpose of this contract is to regulate the contractual relationship between the PROVIDER and the USER at the moment the USER accepts, during the online contracting process, the registration for the activities, visits and events organized by OPEN HOUSE MÁLAGA.

Contracting procedure

The USER, in order to access the services or products offered by the PROVIDER must freely and voluntarily provide the personal data that will be required, which will be treated in accordance with the provisions of Regulation (EU) 2016/679, of 27 April (GDPR), and the Organic Law 3/2018, of 5 December (LOPDGDD), detailed in the Legal Notice and Privacy Policy of this website.

1. GENERAL CONTRACTING CLAUSES

Unless otherwise stipulated in writing, the execution of a registration with the PROVIDER shall imply the acceptance by the USER of these Legal Conditions. No stipulation made by the USER may differ from those of the PROVIDER if it has not been expressly accepted in advance and in writing by the PROVIDER.

2. REGISTRATION AND PAYMENT PROCESS

Registration for most of the activities, visits and events organized by OPEN HOUSE MÁLAGA is free of charge. However, due to the need for a registration system and customer service to correctly manage the places, a management fee of three (3) euros (VAT included) per place will be applied, which will be informed during the registration process.

For those activities, visits and events that are not free, OPEN HOUSE MÁLAGA will communicate the corresponding amount specifically, which must be expressly accepted by the USER during the registration process.

The PROVIDER will not guarantee or reserve places until the corresponding payment has been received and confirmed.

Once the registration has been completed and payment has been made, the PROVIDER will send an e-mail to the USER to confirm the registration.

In the event that the USER wishes to modify the details of the holder of the places or of any of his/her companions after having completed the registration, he/she may make such changes through the registration system, provided that they are within the deadline set for this purpose, which ends with the closing of registrations. We also inform you that certain visits require prior registration for security reasons, which is why registrations will be closed prior to the festival in order to allow the corresponding lists to be drawn up. Therefore, once the registrations are closed, it will not be possible to make changes in the data provided, and only those persons appearing in the final lists will be admitted to attend.

For any questions regarding registration, the USER may contact the customer service e-mail address: hola@openhousemalaga.org.

3. REGISTRATION CANCELLATIONS

OPEN HOUSE MÁLAGA does not accept cancellation of registration.

The registration fee is non-refundable.

4. CLAIMS

OPEN HOUSE MÁLAGA

Address: Avda. de la Industria 13, 28108, Alcobendas (Madrid)

VAT NUMBER: G05433412

E-mail address: hola@openhousemalaga.org

Online Dispute Resolution (Online Dispute Resolution)

Pursuant to Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for online dispute resolution between the USER and OPEN HOUSE MÁLAGA, without the need to resort to the courts of law, through the intervention of a third party, called Dispute Resolution Body, which acts as an intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement, and may finally suggest and/or impose a solution to the conflict.

Link to the ODR platform: http://ec.europa.eu/consumers/odr/

5. FORCE MAJEURE

The parties shall not be liable for any failure due to force majeure. The performance of the obligation shall be delayed until the cessation of the case of force majeure.

6. APPLICABLE LAW AND JURISDICTION

These Conditions shall be governed by or interpreted in accordance with Spanish law in all matters not expressly established. The PROVIDER and the USER agree to submit to the courts and tribunals of the USER's domicile any controversy that may arise from the provision of the services object of these Conditions.